Your account has been locked.

To protect your personal information, your account has been locked due to too many failed login attempts and/or suspected unjustified acts.
Please fill in all the fields and submit the form to unlock your account.

Basic Information

* Please enter your current WIZBL Web Wallet account (email address) that you have used for sign up.

Select Country


government-issued ID, driver's license, passport

Please attach a clear photo file of government-issued ID such as driver's license or passport.

- File size : 5MB
- Extention : jpg, png, jpeg, bmp

A picture carrying identification card

Please upload a photo of yourself holding your government-issued ID.Please make sure that we can clearly see your face in both the photo and the ID.

  • The result of your request for unlocking the account (acceptance or rejection) will be sent to your email address.
  • The process takes 2~3 business days – please check if you have provided the right email address for correct confirmation.
Unlock My Account